Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for San Francisco County

These are the results for consumer specific consumer resources for San Francisco County. The listing is grouped by primary service category, then sorted alphabetically.

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Money Management

• Moneywi$e
  MoneyWi$e, a national financial literacy partnership of Consumer Action and Capital One, is the first program of its kind to combine free, multilingual financial education materials, curricula and teaching aids with regional meetings and roundtables to train community-based organization staff so that consumers at all income levels and walks of life can be reached. (San Francisco, CA)
  

Moving

• California Public Utilities Commission
  The CPUC regulates privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies. The CPUC serves the public interest by protecting consumers and ensuring the provision of safe, reliable utility service and infrastructure at reasonable rates, with a commitment to environmental enhancement and a healthy California economy. We regulate utility services, stimulate innovation, and promote competitive markets, where possible. On this… (San Francisco, CA)
  

Privacy

• Electronic Frontier Foundation
  Nonprofit group that works to protect free expression and privacy on the Internet and in the world of computer technology. (San Francisco, CA)
  

Safety

• Poison Control Centers in California (CPCS)
  This is a telephone consultation service for emergency questions about poison exposure. Look in the White Pages for the poison control center that serves your county. (San Francisco, CA)
  

Seniors

• Asian Law Caucus (ALC)
  Non-profit legal organization which offers assistance to low-income consumers. Promote, advances and represents the legal and civil rights of Asian and Pacific Islander communities. ALC provides help throughout the Bay Area. Free or low-cost, depending on income. (San Francisco, CA)
  
• Legal Assistance to the Elderly
  Provides assistance on civil matters, including landlord/tenant, to S.F. residents, 60 years or older. Must be S.F. resident 60 years or older. Provides legal services and health insurance counseling for seniors (age 60 or over). Assistance includes help with Medicare, Medi-Cal, Social Security, SSI, tenant problems, physical abuse, financial abuse, residential care and nursing homes. Home, hospital and nursing home visits are made by appointment.… (San Francisco, CA)
  
• Self-Help for the Elderly
  A full range of services for seniors residing in San Francisco, San Mateo and Santa Clara Counties, including job training and placement, licensed home care, in-home support, delivered meals, residential care, independent housing, adult day health and Alzheimer's day care. Nine multi-service centers offer recreational and educational activities. Businesses include home repair, homecare and a domestic employment registry. A multi-service organization providing programs along a… (San Francisco, CA)
  

Telephone

• Asian Law Caucus (ALC)
  Non-profit legal organization which offers assistance to low-income consumers. Promote, advances and represents the legal and civil rights of Asian and Pacific Islander communities. ALC provides help throughout the Bay Area. Free or low-cost, depending on income. (San Francisco, CA)
  
• TURN (The Utility Reform Network)
  A California consumer group that engages in advocacy on utility rate issues on behalf of residential and small business consumers; offers advice and referrals. (San Francisco, CA)
  

Utilities

• California Public Utilities Commission
  The CPUC regulates privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies. The CPUC serves the public interest by protecting consumers and ensuring the provision of safe, reliable utility service and infrastructure at reasonable rates, with a commitment to environmental enhancement and a healthy California economy. We regulate utility services, stimulate innovation, and promote competitive markets, where possible. On this… (San Francisco, CA)
  
• TURN (The Utility Reform Network)
  A California consumer group that engages in advocacy on utility rate issues on behalf of residential and small business consumers; offers advice and referrals. (San Francisco, CA)
  

Utilities Commissions

• California Public Utilities Commission
  The CPUC regulates privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies. The CPUC serves the public interest by protecting consumers and ensuring the provision of safe, reliable utility service and infrastructure at reasonable rates, with a commitment to environmental enhancement and a healthy California economy. We regulate utility services, stimulate innovation, and promote competitive markets, where possible. On this… (San Francisco, CA)
  

Workplace Issues

• Instituto Laboral de la Raza
  For over 27 years, the Instituto Laboral de la Raza has served low income families of California as a nonprofit advocacy and workers’ resource center. Headquartered in the Mission District of San Francisco, with a field office in San Jose, the Instituto provides legal services, peer counseling, financial education and access to a network of services to the unorganized working poor. Most of their clients… (San Francisco, CA)
  

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